Get Creative to Set Appointments In today’s automotive marketplace, customers that you get in communication with are extremely hot deals. Buyers have spent an average of 10-15 hours researching online before ever submitting in the form of a lead or calling your...
Master the Phone in Automotive Sales: Live Call Examples
Mastering the Phone Gaining expert command over making or taking phone calls in automotive sales is an important skill. Without it, it’s near impossible to boost your sales numbers and begin to hit 20 to 30 or more vehicles sold per month. Luckily, situations in...
No Vehicle, No Problem: Set the Appointment Even Without the Vehicle
Setting an Appointment Without a Vehicle An appointment doesn’t need to rely upon having a vehicle to get set. If you get in touch with a customer who submitted on a specific vehicle, and you think you don’t have it, there’s no need to panic. It’s important to...
5 Tips to Master the Inbound Call | Auto Sales Phone Training
Taking an Inbound Call Inbound calls are some of the hottest opportunities available in automotive sales. Customers took the time to do the research and then took initiative in calling you. They have made a commitment and it’s up to you to turn that into a set...
Must-Know Auto Sales Follow Up Skills | Car Sales Phone Training
Become a Master of Automotive Sales Follow Up A sales person’s ability to follow up with automotive buyers will massively impact their sales each month. Whether a customer is from a third-party source or was in your dealership last week, a sales professional needs to...
3 Simple Steps to Overcome Car Sales Objections | Auto Sales Training
Handling Car Sales Objections In automotive sales, knowing how to overcome car sales objections is just a part of the job. As a automotive sales professional, you will face objections with a majority of the customers that you come in contact with. This is because...
Increase Your Appointment Show Ratio | Automotive Sales Training
Get Buyers Through Your Doors You’ve just set an appointment, and are one step further to selling a car! However, if your buyer doesn’t show up to the dealership, then it’s all for nothing. In automotive sales, having a strong show ratio is incredibly important....
Work Third Party Leads Like a Car Sales Pro
Third Party Leads in Automotive Sales Nowadays, consumers spend roughly 15 hours researching cars online before ever submitting in the form of a lead. On average, 70% of these customers will visit a third party website before visiting a dealership. In turn, large...
Automotive Phone Sales Tips You Need to Know | BDC & Car Sales Training
The Value of Phone Sales Skill The skill to handle any type of call is vital to the effectiveness of any automotive sales professional. The number of vehicles anyone is able to sell each month will be greatly affected by the ability needed to make or take a perfect...
Engaging the Long Term Follow Up Car Buyer
Long Term Follow Up Knowing how to handle long term follow up buyers is crucial to your ability to bring them back in. These buyers may not come to your dealership for a week, a month, or more, but they are still car deals that are waiting to happen. By utilizing best...