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The 5 Steps to Success When an inbound call comes in, it is an extremely hot deal. Almost every single customer that gives you a call has spent numerous hours researching and then decided to pick up the phone and dial your number. This shows commitment and conveys...
Get Creative to Set Appointments In today’s automotive marketplace, customers that you get in communication with are extremely hot deals. Buyers have spent an average of 10-15 hours researching online before ever submitting in the form of a lead or calling your...
BDC Best Practices An effective BDC is crucial to the overall success of any dealership. So, the better a dealership’s BDC team is trained and ready to handle any type of the call, the more appointments will be set and the more deals will be closed. It’s vital that...
Setting an Appointment Without a Vehicle An appointment doesn’t need to rely upon having a vehicle to get set. If you get in touch with a customer who submitted on a specific vehicle, and you think you don’t have it, there’s no need to panic. It’s important to...
Handling Car Sales Objections In automotive sales, knowing how to overcome car sales objections is just a part of the job. As a automotive sales professional, you will face objections with a majority of the customers that you come in contact with. This is because...
Get Buyers Through Your Doors You’ve just set an appointment, and are one step further to selling a car! However, if your buyer doesn’t show up to the dealership, then it’s all for nothing. In automotive sales, having a strong show ratio is incredibly important....