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VIDEO TRANSCRIPTION When you take a sales call and somebody tells you that they have credit challenges, you want to sell the appointment.One of the worst things you could do is get a special finance buyer approved over the phone in a lot of cases.You either take a...
Why Do People Miss Appointments? (and what you can do about it) It is important to create a feeling of trust and security when it comes to appointments so that your customers feel comfortable booking with you. However, there are times when people may miss their...
The Automotive Sales Appointment: Why Feeling Real Is So Important? It's no secret that sales appointments are important. However, what many people don't realize is how essential it is to make sure each appointment feels real. In this blog post, we will discuss the...
Missed Appointments Are The Simplest Appointments To Make! Missed appointments can be a real pain, especially when you have to reschedule them. But with the right strategies and techniques, you can make sure that your customers never miss an appointment again. Here...
The Moment You Get An Inquiry, Input The Buyer Into Your CRM As soon as you receive an inquiry from a potential buyer, it's important to input their information into your CRM (customer relationship management) system. By doing this, you can keep track of their...
What Are Diverse Voice Messages and Why Are They Important For Salespeople? Diverse voice messages are an important tool for salespeople. They can be used to target specific goal markets, unsold showroom traffic, and car sales follow-up. By using a call guide, car...
“I Don’t Need to Test Drive the Car” Every so often, a customer walks in and says “I don’t need to test drive the car” or “I just want the numbers.” These objections are something that every automotive sales professional has heard before – likely more than once. It’s...
Car Sales Closes If every deal was perfect, – the customer walked in, had no objections and bought a car – then the life of an automotive sales professional would be easy. Unfortunately, this situation is rarely the case. Yet, that doesn’t mean that closing deals...
Presenting Numbers in Car Sales This late in the deal, so much time and effort has been spent picking out the perfect vehicle and bringing the customer through the sales process. So, it’s always a shame to see a car deal lost after all of this simply because the...
The Test Drive Studies have shown that the test drive, or demonstration drive, is the customer’s favorite part of the car buying experience. Here, car sales professionals can not only sell the vehicle, but can give the customer a chance to get a feel for it too. This...