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VIDEO TRANSCRIPTION When you take a sales call and somebody tells you that they have credit challenges, you want to sell the appointment.One of the worst things you could do is get a special finance buyer approved over the phone in a lot of cases.You either take a...
Why Do People Miss Appointments? (and what you can do about it) It is important to create a feeling of trust and security when it comes to appointments so that your customers feel comfortable booking with you. However, there are times when people may miss their...
The Automotive Sales Appointment: Why Feeling Real Is So Important? It's no secret that sales appointments are important. However, what many people don't realize is how essential it is to make sure each appointment feels real. In this blog post, we will discuss the...
Missed Appointments Are The Simplest Appointments To Make! Missed appointments can be a real pain, especially when you have to reschedule them. But with the right strategies and techniques, you can make sure that your customers never miss an appointment again. Here...
The Moment You Get An Inquiry, Input The Buyer Into Your CRM As soon as you receive an inquiry from a potential buyer, it's important to input their information into your CRM (customer relationship management) system. By doing this, you can keep track of their...
What Are Diverse Voice Messages and Why Are They Important For Salespeople? Diverse voice messages are an important tool for salespeople. They can be used to target specific goal markets, unsold showroom traffic, and car sales follow-up. By using a call guide, car...
“I Don’t Need to Test Drive the Car” Every so often, a customer walks in and says “I don’t need to test drive the car” or “I just want the numbers.” These objections are something that every automotive sales professional has heard before – likely more than once. It’s...
Why are Objections so Common in the Meet and Greet? If you’re a long time pro, or even a fresh sales professional, you’ve likely noticed just how often customers object in the greeting. Meet and greet objections are extremely common in the automotive sales industry,...
“I Need to Check with…” It’s by no means uncommon to get to the close with a hot deal, and then get hit with the objection “I need to check with…” When another party is involved in the purchase, such as a spouse or family member, it can throw off what would’ve been a...
“I’m Just Looking” In automotive sales, “I’m just looking” is one of the most common objections that sales professionals hear from customers. This objection makes its way into the beginning of many deals, and if not handled correctly, can derail a sales professional...