by Scott Altman | Jan 29, 2021 | Automotive Sales Training, Blog, Follow-Up, United States
The Big Picture: Dealership Follow-Up A dealership’s ability to follow-up with buyers makes a world of difference in getting extra car deals every month. However, many dealerships have follow-up that doesn’t engage buyers. This in turn means they don’t stand out in...
by Scott Altman | Jan 21, 2021 | Automotive Sales Training, Blog, United States
Why Do Buyers Object? When handling objections in car sales, it’s important to understand the reasoning for objections, and show empathy and agreement for a buyer’s position. Not only have they been raised to be wary of the car buying process, but this is also a huge...