Product Knowledge
Description
The better you know your product, the better you can serve the buyer. Take the time to become a master of what you are selling. There is always that one person at the dealership who has all the answers about the product, the inventory on the lot, and what is coming in. The only difference between that person and everyone else is that they put in the work.
Knowing your product and its availability will make your deals easier.
Resources
The Call Guides