The Operator Log
Description
An operator log is a great way to make sure there is 100% reconciliation between the calls that come into the dealership and the calls that end up in CRM.
Most dealerships miss a lot of calls.
*If the buyer bypasses the switchboard or operator and goes directly to sales, you can reconcile this electronically. Book a meeting at revdojo.com to form a customized action plan.
Resources
The Call Guides